Frequently Asked Questions.

All our products are made in Belgium, and we proudly work with partners who employ people with disabilities.

By choosing Unlëss Cosmetics, you not only support local Belgian know-how, but also a united and inclusive approach for a fairer society.

Unlëss Cosmetics products are made with natural and organic ingredients to provide respectful and effective care, suitable for all skin types. Committed to transparency, we provide the complete list of ingredients for each product on our site, along with the percentage of ingredients of natural origin and the percentage of ingredients from organic farming, so that you know exactly what you are applying to your skin.

The function and benefits of all these ingredients are also described in our Ingredient Notebook.

Yes, Unlëss Cosmetics products are designed to be safe for your skin and health. We use carefully selected ingredients and exclude any controversial components. Thus, our products are formulated without endocrine disruptors, allergens, irritants, perfume, essential oils, etc. Find our complete list of banned ingredients here.

In addition, each formula is dermatologically tested to ensure optimal tolerance, even for the most sensitive skin.

No, Unlëss Cosmetics products are not tested on animals. In fact, animal testing is prohibited in Europe, and we strictly comply with these regulations.

Additionally, the majority of our products are vegan. Only the Oxishield Radiance Antioxidant Serum contains honey, making it an exception.

Yes, Unlëss Cosmetics products are suitable for all skin types, including sensitive skin. Our formulas are dermatologically tested to ensure their gentleness and effectiveness. They are designed to meet the varied needs of each skin while respecting its natural balance.

Yes, our skincare products are designed to meet the needs of each individual, regardless of gender, respecting the diversity and uniqueness of each individual. In addition, our formulas are fragrance-free, avoiding specific fragrances that could be perceived as feminine or masculine.

The instructions for use for each of our products are on the packaging. If you have any specific questions, do not hesitate to contact us at the following address: contact@unless-cosmetics.com

The effects of the products may vary depending on the skin type and the product used. Some users may see changes after a few applications, but for optimal and long-lasting results, we recommend using the products regularly for 4 to 6 weeks, the period necessary for your skin to completely regenerate.

Yes, once opened, our products have a shelf life of 6 to 12 months. To find out the specific shelf life of each product, check the packaging and look for the symbol of an open jar.

Our products should be stored away from heat and light. Remember to close the containers tightly after application.

To place an order, select the products you wish to purchase on our site and then add them to your cart. Once you have completed your selection, go to the checkout to finalize the payment.

You can pay for your purchases on our site using different payment methods, specified at the time of ordering and offering a high level of security and guarantees:

• Visa
• MasterCard
• American Express
• Maestro
• Union Pay
• Bancontact
• Shop Pay
• Apple Pay
• Google Pay
• PayPal

If you have any problem with your order, please contact our team at contact@unless-cosmetics.com. We will do our best to assist you.

For more details on possible solutions, please consult our Terms & Conditions of Sale.

If you are interested in marketing our products, please send us an email with all the details to the following address: contact@unless-cosmetics.com. Our team will get back to you as soon as possible.

Yes, we regularly offer discounts and promotions. To make sure you don't miss out on any of our offers, subscribe to our newsletter and follow us on social media.

Yes, we offer free delivery to a relay point in Belgium, France, Luxembourg and the Netherlands for purchases over 50 EUR.

We undertake to ship the products ordered within a period generally estimated between 3 and 6 working days.

These delivery times are given as an indication and depend in particular on the availability of carriers.

Delivery prices depend on the destination country and the delivery method chosen (home or relay point). These are calculated automatically on the payment page of our site.

We deliver to the following countries: Belgium, France, Luxembourg, Netherlands, Germany, Spain, Portugal, Italy and Greece.

The delivery methods offered are either home delivery or delivery to a relay point.

After placing your order, you will receive a confirmation email containing a tracking number to track the delivery.

If you have not received it, check your spam or contact us at: contact@unless-cosmetics.com

Yes, you have a 14-day right of return from receipt of the order. Any opened, consumed or damaged product will not be accepted.

More information in our Terms & Conditions of sale.

Contact us at contact@unless-cosmetics.com and we will get back to you quickly to find a solution.